VIG Furniture Return Policy

Terms and conditions of Return

VIG Furniture makes sure that your orders are well taken care of and delivered in the best possible condition. We highly recommend that you must inspect your shipment at the time of delivery. If there is any issue, the claim must be made within 48 hours of the receipt of goods. Those items which are in perfect condition are subject to 25% restocking fee. Also, the notification of return must be sent within 48 hours after receiving of your merchandise. The charges of shipping are non- refundable. Repacking as well as return transportation is the responsibility of the end user. The returned goods have to be shipped back to VIG Furniture in the original packaging. They must not be used or damaged. We will check the shipment at the time of receiving to know if there are any damages etc. We have the right to accept or deny the return partially or as whole.

Terms and conditions of Delivery

The buyers are liable to the following conditions at the time of delivery:

       1.   The customer has to sign an inspection report and/or delivery receipt. Before inspecting the product and accepting the shipment, it is also imperative for the customer to note down any damage to the box on the driver’s documents.
       2.   In case if there are any sign of carrier mishandling on the box such as scraping, dirt hole, crushed corners, dents, etc., the customer has to write down the precise condition of each package on the inspection report and/or delivery receipt.
       3.   After the condition of the box is noted down, the customer can proceed and open the shipment.
       4.   In case the customer finds any damage to the products, he can then mark on the delivery receipt and/or physical inspection report "refused damage". He must also give details of the damage which has occurred to the products.
       5.   The buyer must call VIG Furniture customer services and intimate us within 24 hours. (contact details)
       6.  In case a customer does not get a proper compensation, a refund will be furnished in the form of cheque or the original payment mode.

Hidden Damage

Buyers are entirely liable to inspect a product prior to signing and accepting shipment. In case any damage is found or claimed after signing for delivery without any documentation, VIG Furniture will not be accountable for any return or replacement.

Replacement Orders

Transportation for replacement orders are entirely the liability of the customers. VIG Furniture will not ship a replacement product on our account, but will give it to the buyer at no cost to manage their own transportation (besides “pick up” orders or “hidden” damage orders).

Faulty Items

In case a fault is found and verified, VIG Furniture will replace the faulty part for free. If an appropriate replacement is not existing, a return will be given, and once it is completed, a repayment will be given in the form of cheque or the original mode of payment.

Copyrights

All the contents on VIG Furniture website, CD, and other materials such as graphics, logos, software, images, and downloads is the sole property of VIG and protected by USA and international copyright laws. The content on this site is also the sole ownership of VIG Furniture which is protected by the United States and international copyright laws. License and Image Access

VIG Furniture allows you to make a limited commercial use of these images but not to download them besides page caching or change them partially or wholly. It is only allowed with the written approval of VIG Furniture. This license does not encompass any resale or business exercise of the content or images. We forbid collection and use of any product listings or descriptions as well as prices. Any imitative use of the content or images as well as downloading or imitating of account information for use of another business is not permitted. Also, use of data mining, robots, or/and other data gathering tools is prohibited.

The images on the website of VIG furniture or any part of the may not be copied, reproduced, or duplicated. Selling or reselling is also not allowed without the written permission of VIG Furniture. Framing or utilizing framing methods to include any trademark, logo, or other proprietary data such as text, page layout, images etc. of VIG Furniture without written consent of VIG Furniture is also forbidden.

Using any meta tags or any other "hidden text" with VIG Furniture’s name or trademarks without the written approval of VIG Furniture is prohibited. Any unofficial exercise terminates the authorization or license given by VIG Furniture. The users are only provided with a limited nonexclusive permission to create a hyperlink to the home page of VIG Furniture.com. However, the link must not depict VIG Furniture, their products or services in a bogus, disingenuous, or offensive way. Making use of any VIG Furniture logo or other proprietary graphic such as trademark etc. as a section of the link is only allowed with the written approval of VIG Furniture.